- What are the Hours of Operation?
Customer Service 24 Hours
Bookmaking and Racebook (Monday thru Friday)11:00 AM ET – halftime of last game
Bookmaking and Racebook (Saturday and Sunday)10:30 AM ET – halftime of last game
- Looking for an Online sportsbooks?
We are one of the best sportsbooks online.
- How do I deposit?
We offer many different methods to deposit. Please click on one of the following for detailed info on each method:
- What if I forgot my Login or Password?
At the top right corner next to the Login there is the Forgot your password link , please enter your e-mail address and the system will automatically send your account information. Click on the Live Help button above and be prepared to supply the following: First Name, Last Name, Email, Address (used when you opened account) The representative will email you the information directly.
- When will my bonus be credited?
Bonuses are credited immediately after you deposit. If your bonus has not yet been credited please click the following link and a representative will address it immediately. Live Help
- Help! I am having problems logging in!
First, make sure you are typing your Login and Password correctly. Logins and Passwords are NOT case sensitive so just be sure that the letters/numbers are correct. Likewise, remember that we have at the top right corner next to the Login a Forgot your password link , please enter your e-mail address and the system will automatically send your account information.
- Help! The website is not working!
First, check your internet connection. Second, make sure you are using the latest version of your web browser. Our site is best viewed using IE 5.x, Netscape 6.0, Opera 7 and Mozilla 1.0 or higher. Still not working? Click here and alert the Live Help representative immediately about your problem.
- How much are the payout fees?
All of our Payout Fees have different amounts.
- Cashier’s Check
Payouts cost $65
One (1) Check maybe requested every seven (7) days
- Western Union
(Max $800 per day )
$1-$250 = $50
$251-$500 = $65
(Max $800 per day)
$501-$800 = $80
- Please click the following link to visit our Banking Page. When you are log in next to Deposit Now are the Payout click there and you can find the different Methods. You can click each method for more detailed information.
- When will my Payout be ready?
You can view all your payout information by login and then go to Payouts.
All customers receive confirmation via email. If there is any problem we will also contact you via email regarding the situation.
- Help! I cant find Odds on a game!
Our Live Lines section is available to all customers. Visit the Live Lines Homepage and choose a category. Live Lines Also, check our Wager PostTime page to see when unlisted odds will be ready. Wager PostTimes
- What are the current promotions?
Wagerweb.com has more promotions weekly than any other online sportsbook and casino.Click the following link to visit our Main Promotions Page.